Focus Banking

Banking lived digitally - for banks and customers

We support our customers with our expertise within our six areas of competence in selected and current topics.

With our innovative solutions for processes, products and services, we ensure that customer needs – such as an excellent and always available offer – are covered in the same way as the perspective of banks with a focus on sales, customer satisfaction and efficient system landscapes.

Digital Onboarding

Fully digitized onboarding with integrated customer identification, a high level of straight-through openings and maximum conversion rate

Virtual Advisory

Virtual consulting room as a central touchpoint between the various customer interfaces and needs. Modern and interactive collaboration between advisor and customer

Advisory Process

Design and digitalization of a holistic advisory process with a complete customer profile as a sustainable and regulatory-compliant  basis for investing, financing and pension provision

Digital Loans & Mortgages

Automation and digitization of complex review and settlement processes to effectively deliver a broad range of credit solutions across the entire customer lifecycle.

Digital Self-Service

Concepts for providing a comprehensive digital self-service portfolio for central data maintenance as well as independent initiation and execution of processes around the clock

Digital Wealth Management

Design of digital wealth management solutions for customized user experiences as well as future-oriented offerings,  such as thematic investments and interactive simulations.

Digital Pension

Holistic overview of the current pension situation and visualized simulations of future pension assets. Market and field studies of digital pension solutions

New Crypto Offerings

Development and implementation of new offerings in the area of digital assets. Analysis and implementation of the necessary adjustments to the TOM, system  landscape and customer interface.

Consulting Services

Our Consulting Focus

We support you in the following core disciplines:
  • Target Operating Modeling & Implementation
  • Business Architecture, Business Analysis
  • Process Management & Governance
  • Process Analysis, Modeling & Optimization
  • Process Re-Design/Re-Engineering & Automation
  • Customer Journey Analysis & Experience Design
  • Requirements Engineering
Ausgewählte Referenzen

Success Stories

Ausgewählte Referenzen

Success Stories

Digitalisierung von gesamtem Vermögensverwaltungsangebot 
und End-to-End Prozess

  • Erstellung und Einführung einer neuen digitalen Lösung zur Aufsetzung, interaktiver Portfolioanalyse und -simulation in Echtzeit sowie Konfiguration von diskretionären Mandaten. End-to-end Digitalisierung von Benutzerfluss des diskretionären Produkt-angebots und digitale Kundendokumente
  • Definition des Target Operating Model, Businessfunktionalitäten und Applikations-strategie für digitale diskretionäre Mandate
  • Spezifikation der Business- und IT- Requirements für Zielprodukt
  • Inhaltliche Führung von Projektmanagement und IT für gesamten Projektumfang
  • UX/UI Prototyping und Benutzertesting für gesamte Benutzererfahrung
  • Applikationstesting, IT-Incident Management und Benutzertraining

Automatisiertes End-to-End Client Onboarding 

  • Definition und Umsetzung der strategischen Lösung zum End-to-End Digital Client Onboarding inklusive Kunden-, Konto- und Produkteröffnung (inkl. Debit- und Kreditkarten) sowie umfangreiche Automatisierungen im BackOffice. 
  • Strategische Lösung für vollständiges digitales Kunden-Onboarding und STP-Produktöffnung, inkl. Self-Service-Hub (Reduzierung von 60 % manueller Bearbeitung im Backoffice, Reduzierung von insgesamt 520 FTE)
  • Automatisiertes Client-Onboarding und Produktöffnung (Multi-Channel und Multi-Device) sowie papierloses Straight-Through-Processing
  • Digitalisierung von Debit- und Kredit-kartenauftragsverwaltung, Debitkarte und Konten (Privatkunden und Geschäftskunden)
  • Unterstützung der Scrum-Teams bei der Durchführung und Optimierung ihrer Entwicklungsmethodik
  • Beratung des Product Owners bei der Erstellung der Produktvision, Stories und bei der Pflege des Backlogs

Core Competencies & Consulting Services

Project Management & Business Transformation

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Risk, Compliance & Privacy

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Security, IT & Information Management

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We also offer an extended workbench to staff your projects.

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