Home — Services
Our Team
Meet some of our Pragma People
With us, dedicated talents, experienced seniors and entrepreneurially ambitious personalities will find a dynamic team in which we constantly strive for excellence together.
The exemplary employee profiles below show the wide range of expertise that can be found in our team and the employee testimonials explain what motivates them to be part of the Pragmatica team:
Oliver Hasler
Motto:
“Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.”
-Albert Schweitzer
Why Pragmatica:
What connects me with Pragmatica is the mutual interest to deliver a first-class client experience every day, provide pragmatic solutions and go the extra mile to lead the client project to success.
Learn more
Consulting focus/ Expertise
- Project & Programme Management for Business & IT
- Agile Transformation
- Business Analysis Banking
Relevant work experience, qualifications and training
- 14 years of project and program management
- 24 years of experience in the financial services industry
Gerfried Mülleitner
Motto:
“It is not because things are difficult that we do not dare; it is because we do not dare that things initially appear difficult.”
-based on Seneca, Roman philosopher, poet and politician
Why Pragmatica:
Pragmatica has given me the opportunity to realise my vision of running a leading Swiss consultancy firm together with a top team of professional consultants. ust as I’ve had the privilege of growing professionally and taking over the management reins of the company, so I take great satisfaction in nurturing and developing emerging talent among the exceptional individuals in our firm. We can look back with pride at the great many experiences and fulfilling careers paths our consultants have been able to embark on with us.
Learn more
Consulting focus/ Expertise
- Project and Program Management in the international and regional banking sector
- Classic (PMI) and Agile frameworks such as Scrum, Kanban, SAFe
- Classic (PMI) and Agile frameworks such as Scrum, Kanban, SAFe
- Special areas of expertise include financing & loan processes, investment solutions and investment processes, accounting, IT security, among others.
Relevant work experience, qualifications and training
- > 25 years of project and program management with internationally distributed teams
- > 30 years in banking with loan processes, credit risk management, digitalization
- > 20 years of business analysis and business engineering of IT solutions
- > 5 years of experience in the agile environment of Scrum, Kanban, and SAFe
- > 10 years of software development
- Executive MBA HSG
- Certifications: PMP by PMI, Professional Scrum Master, and Product Owner
- Training in Lean Management, Design Thinking, PROSCI Change Management
Thilo Neugebauer
Motto:
“Together we are strong.”
Why Pragmatica:
In addition to my many competent colleagues whom it is a pleasure to work alongside, Pragmatica offers me a creative, challenging and collaborative working environment that motivates me every day.
Learn more
Consulting focus/ Expertise
- Project and programme management, turn-around management in the international and regional financial sector
- Business transformation and change management
- Business process excellence and digitalisation
- Project assurance and assessment/audits
- Effective Management Systems for Governance, Risk and Control Frameworks
- Implementation of regulatory requirements for banks
- Auditing in the banking sector
Relevant work experience, qualifications and training
- 20 years of project and program management for national and international projects
- 4 years of experience in an agile environment (Scrum, Lean Agile)
- 15 years of project review, turn-around management and task forces
- 20 years of experience in bank management and implementation of regulatory requirements
- 20 years of experience in the selection, implementation and customization of software solutions for the financial sector
- 4 years of experience in preparing financial institutions for external audits
- Executive Programme Swiss Finance
- Certifications: Professional Scrum Master, Prince 2
- Training in Prince 2 Practitioner, IT Service Manager
Nihan Bilgez
Motto:
“Get things done!”
Why Pragmatica:
Pragmatica AG is a very well-positioned and constantly growing company, which allows me to experience interesting challenges across various industries on a dilay basis. Together with other experts in our team, we look at how we can also be successful in the future and develop services for our customers in line with the latest trends. At Pragmatica, I can develop in sync with the market, which makes my remit particularly exciting and varied.
Learn more
My Expertise
As an account manager and experienced consultant in project and process management, I understand the challenges faced by our demanding clientèle and create tailor-made solutions to sucessfully bring projects to completion.
Relevant work experience, qualifications and training
- 14 years of experience in customer service and consulting
- 12 years of experience in the financial services industry
- 10 years of experience in project and process management
- 8 years of experience in corporate development
- Certified project manager according to IPMA
- State certified business economist
- Trained in Scaled Agile Framework (SAFe), PROSCI Change Management, AWS Cloud SaaS Services, Project Review, Sales Management and Business Success.
André Bussmann
Motto:
“Pragmatism leads to success.”
Why Pragmatica:
Pragmatica not only offers interesting tasks in a professional and relaxed environment, it also consciously promotes entrepreneurial thinking and encourages employees to use their initiative. Thanks to the flat hierarchy and short decision-making processes, projects can be implemented pragmatically within a short period of time.
Learn more
Consulting focus/ Expertise
- Project and programme management for business and IT
- Banking & Information Security topics
Relevant work experience, qualifications and training
- 20 years of project and program management
- 24 years of experience in the financial services industry
- 20 years of business and IT projects
Melanie Ott
Motto:
“be the change you want to see in the world…”
Why Pragmatica:
Pragmatica AG is a consulting company that enjoys a very good reputation. Our management is involved in projects with the clients themselves, which is certainly a great success factor and is highly appreciated by our clients. We therefore know our clients and their needs very well and can respond to them individually. I appreciate the collegial, informal working environment and the valuable expertise of our consultants, knowledge transfer is very important to us. Employees are consciously hired according to their strengths and always have the opportunity to develop according to their wishes. Pragmatica is a generous employer, you are given a lot of trust, for which you are very happy to commit and contribute in return.
Learn more
My Expertise
As a Senior Recruitment & Headhunting Consultant, I am always passionate about finding new experts who fit our company both professionally and personally. My tasks are active sourcing, headhunting and screening up to the interview. I also maintain the relationship with our candidates on an ongoing basis. My many years of experience and my distinctive empathy greatly contribute to securing impressive candidates for us, who in turn enrich our team and contribute to the success of the company.
Relevant work experience, qualifications and training
- 11 years Senior Recruitment & Headhunting Consultant
- 6 years Office Manager & Research Assistant
- 4 years experience as Personnel Development Assistant
- Dipl. EFZ Businesswoman
- Training: In the field of labour law and certificates
Gerardo Cristiano
Motto:
“The journey is the reward”
-Konfuzius
Why Pragmatica:
healthy balance between family, leisure and work is important to us. Pragmatica proves this with the Family Days, our periodic company event. I consider the compensation model to be modern, performance-oriented and fair. It gives everyone the chance to earn an above-average salary. The 5 or 6 weeks’ holiday per year and our very good insurance benefits round off our attractive compensation model.
Learn more
Consulting focus/ Expertise
- Project management for accounting projects
- Tax and regulatory issues
- Corporate governance and finance/accounting topics
Relevant work experience, qualifications and training
- 26 years in finance/accounting and fiduciary/auditing
- 5 years controlling (banks)
- Trustee with Federal Professional Certificate
- Post-graduate studies IFRS/IAS, taxes and VAT
- Training in Design Thinking, Agile/Scrum, PRINCE2
Matthias Storz
Motto:
„You don‘t have to be great to start, but you have to start to be great.“
Why Pragmatica:
Pragmatica gives me the opportunity to reapply my experience in different fields and to find new and innovative solutions to shape the future. At the same time, Pragmatica promotes my further development and education to expand my knowledge.
Learn more
Consulting focus/ Expertise
- Business Transformation in the banking industry
- Business and Process Analysis, Requirements-Engineering
- Conceptional User Experience Design und Capability Management
Relevant work experience, qualifications and training
- > 11 years in banking industry
- > 7 years digitalization and transformation of advisory topics and processes in banking industry
- Master in business economics at University of Zurich
- Training in Project- and Product Management, Agile Transformation and Requirements-Engineering
Tarik Kayapinar
Motto:
“Positive thinking and belief in yourself, are the way to success.”
Why Pragmatica:
Pragmatica allows me to develop in an exciting environment in customer projects or in internal fields of activity. Here, I can further deepen my strengths as well as learn new skills that strongly promote my further development. The collegial and familiar environment at Pragmatica is important to me, so I feel at home.
Learn more
Consulting focus/ Expertise
- Information security management (ISMS) in banking and insurance industry
- Risk management e.g. in banking sector (CH) and in mobility and transport group (DE)
- 3rd party security and contract management in the insurance industry
- Identity & Access Architecture and Data Compliance in the banking sector
- Internal auditing in the financial services sector
- Business Continuity Management System (ISO 22301)
- Data Protection Management (GDPR): Implementation and internal training
- ISMS focus areas: Leadership, risk management, supplier management, physical security, incident management, BCM, compliance, and asset management
Relevant work experience, qualifications and training
- 9 years information security management / ISMS
- 7 years IT and business process management
- 5 years data management
- 4 years data protection management (GDPR) and DPIA
- 4 years Security Awareness
- 5 years project management, Prince2 Practitioner certified
- 6 years risk and quality management
- 4 years Identity & Access Management
Dr. Doron Zimmermann
Motto:
Si sapis, alterum alteri misce: nec speraveris sine desperatione nec desperaveris sine spe. (If you are wise, combine these two things: Never hope without doubt; and never despair without leaving room for hope)
-Lucius Annaeus Seneca
Why Pragmatica:
He who shows compassion, draws unto himself the likeminded. Pragmatica brings together smart individuals from different walks of professional life. What unites them is their striving to render quality service to our clients; and, therefore, the will to earn our clients’ trust. Although this may seem commonplace, at the level of an entire organization, it is extraordinary.
Learn more
My Expertise
- Security risk management
- Information security
- Business continuity management
- Crisis management
- Enterprise/corporate security
- Insider risk management
Relevant work experience, qualifications and training
- 20+ years of security risk management
- Financial-, energy-, supply chain and telecommunications industry experience
- Chief Security Officer and Chief Information Security Officer experience
- Public policy and federal government experience (staff, Federal Council of Switzerland)
- Teaching and research (ETH & National Defense University, Washington, D.C.)
- Certified Information Security Manager – CISM (ISACA)
- Enterprise Security Risk Managment, certificate (ASIS)
- Special training courses for insider risk management
- Graduated university with a doctorate (PhD), (Emmanuel) Cambridge, U.K.
Salvatore Arcidiacona
Motto:
At the end of the day, the goals are simple: safety and security.
Why Pragmatica:
At Pragmatica, I value the long-standing partnerships based on trust, which is the result of client satisfaction. I am convinced that the high quality of consulting services and the implementation of pragmatic solutions pay off for our clients, especially in view of the current cost pressure and the pressure to innovate.
Learn more
My Expertise
As the founder of a Cyber Defence Centre for an international fintech company, I was instrumental in defining and implementing a global cyber defence strategy. I have extensive experience of managing cyber security incidents and understand the key elements of preparing for, identifying, analysing, isolating and recovering from incidents.
Relevant work experience, qualifications and training
- Creation of target operating models for cyber defence / cyber security operations center
- Design and implementation of physical security zone concept including biometrics
- Strategic development and implementation of cyber security awareness programs
- Creation of Reports and Metrics (KPI) for cyber defence / cyber security operations center
Astrid Caviezel
Motto:
“It always seems impossible until it’s done.”
-Nelson Mandela
Why Pragmatica:
The mixture of exciting and varied projects at prestigious companies in the financial sector and at the same time the collegial corporate culture and flat hierarchy at Pragmatica are an ideal mix for me. I can deepen my knowledge, expand my experience and constantly develop myself.
Learn More
My Expertise
- Operational Excellence and Lean Six Sigma
- Business process management
- Business engineering, especially in operations units
- Project management
Relevant work experience, qualifications and training
- > 18 years of experience in the financial services sector
- > 14 years of project management
- > 11 years Lean Six Sigma (Black Belt)
- Business economist FH
- CAS Change Management & Organizational Consulting / Development
- CAS Lateral Leadership
Shunchao Guo
Motto:
“Think big, start small, scale fast.”
Why Pragmatica:
Constructive, supportive culture, cooperative collaboration and space for creativity are Pragmatica’s values that motivate me to strive for new excellence every day. Pragmatica proactively approaches trendsetting topics and offers me challenging opportunities to grow together with the company.
Learn more
My Expertise
- Project and Program Management in banking
- Business Analysis & Requirements Engineering
- Business transformation and change management
- Business Process Excellence and Digital Transformation
- Front-to-Back efficiency improvement
Relevant work experience, qualifications and training
- 10 years Project and Program Management>
- 7 years Business Excellence, Digital Transformation & Innovation Management>
- 7 years Agile Transformation & Change Management>
- 10 years Business Process Management, Business Analysis, Business Requirements Engineering >
- MSC in Business Administration with major in Strategic Management
- BSC in Business Administration with major in Banking & Finance
Lola Kraus
Motto:
“It’s never too late to be what you might have been.”
– George Eliot
Why Pragmatica:
I love working in a challenging environment and growing beyond myself in the process. Pragmatica embodies extensive expertise, which ensures an outstanding standard of quality. In addition, we are a strong and harmonious team that can rely on each other.
Learn more
My Expertise
- Talent Acquisition, Recruitment & Headhunting
- Employer Branding & Marketing
- Process Optimisation
Relevant work experience, qualifications and training
- 4 years of recruitment, headhunting & talent aquisition
- 4 years company/start-up strucuture
- Bachelor of Science in Economics
Carmen Anello
Motto:
Being there for people, unlocking potentials, growing together.
Why Pragmatica:
At Pragmatica AG, we are more than just a company – we are a community of individual talents who have come together to achieve greatness. Our pragmatic approach sets us apart. As an HR Specialist at Pragmatica AG, I embody this pragmatism every day. I specialize in finding solutions that are not only convincing in theory but can also be implemented in practice. My goal is to help our employees find clear and feasible paths for personal and professional development.
Learn more
My Expertise
- Professional expertise in HR management and personnel development.
- Comprehensive knowledge of legal regulations in the payroll domain.
- Solution-oriented consulting for optimizing HR processes and strategies
Relevant work experience, qualifications and training
- Over 12 years of professional experience in HR
- HR specialiste with Swiss Federal Diploma (eidg. FA)
Alexander Haymann
Motto:
Have the courage to fail – but fail fast.
Why Pragmatica:
Consulting is a people business – the central element is the people and that’s where we clicked from the very first moment. At Pragmatica, I get to work with great people every day and it’s a real collaboration. Everyone pulls in the same direction.
Learn more
My Expertise
As an expert in cross-channel customer management and an experienced project manager, I work with our clients to develop tailored, data-based solutions or optimize existing developments and see them through to successful project completion.
Relevant work experience, qualifications and training
- > 10 years of experience in innovative and user-centered solution development using behavioral design for financial services
- > 8 years of experience in customer guidance along different channels
- > 8 years of experience in conversion rate optimization for financial services
- > 7 years of experience in project management (agile, hybrid and waterfall)
- > 5 years of experience in developing digitalization strategies for financial service
- Certified Lego Serious Play Facilitator
- MA in General History (major), Political Science (minor) and English (minor)