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Data. Processes. AI. - How analysis becomes real control - our webinar series starts soon

Graphic: Event log as a data source for process mining - with the four disciplines of process discovery, conformance checking, performance analysis and process enhancement, extended by AI

Many companies know what they are doing – but not always exactly how they are doing it.

Processes run, systems work, teams make decisions. But where do frictional losses occur? Where does reality deviate from the plan?

In our new webinar series, we will show you how you can use data-driven methods to gain clarity about your real processes – and how AI helps to translate this insight into real control capability.

Many companies are investing in digitalization and AI – and are finding that the foundation is missing: a clear, data-based picture of their own processes.

Process mining creates precisely this basis. It makes visible what really happens in your processes – not how they are documented, but how they actually take place in the information systems. What does the happy path look like? Where do delays occur? Where is there untapped efficiency potential?

What you take with you:

  • A realistic picture of what process mining is – and what it is not
  • Initial orientation (procedure, process selection, etc.) for a possible business case
  • Practical example from the financial industry

Speakers & Moderation

Dr. Stefan Michel verfügt über mehr als 15 Jahre Erfahrung im Finanz- und Bildungsumfeld mit Schwerpunkt auf Prozess- und Datenmanagement. Er ist Certified Senior Data Scientist (Fraunhofer) und Certified Business Process Professional (CBPP) der ABPMP. Seine Dissertation zum Thema Process Mining im Bankgeschäft der SNB unterstreicht seine Spezialisierung im datengetriebenen Prozessmanagement. Mit der Prozesslabor GmbH unterstützt er Organisationen dabei, ihre Prozesse klarer, effizienter und nachhaltiger zu gestalten – als Dozent im CAS Prozessdigitalisierung der ZHAW auch in der Wissensvermittlung verankert.

Dr. Stefan Michel

Speaker
Dr. Stefan Michel has more than 15 years of experience in finance and education with a focus on process and data management. He is a Certified Senior Data Scientist (Fraunhofer) and Certified Business Process Professional (CBPP) of the ABPMP. His dissertation on process mining in the banking business of the SNB underlines his specialization in data-driven process management. As a lecturer in the CAS Process Digitization at the ZHAW, he is also involved in knowledge transfer.
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Astrid Caviezel – Operational Excellence & Business Process Management | Pragmatica AG

Astrid Caviezel

Moderator
Astrid Caviezel has more than 18 years of experience in the financial services sector with a focus on operational excellence, business process management and change leadership. As a certified Lean Six Sigma Black Belt, she has led complex transformation and process optimization projects at AXA, Swiss banks and the Canton of Zurich. At Pragmatica, she advises clients on end-to-end process design, project management and sustainable organizational development.
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In the first webinar, we will show you how process mining makes visible what is really happening in your processes.

In the second part, we go one step further: How can process mining be combined with artificial intelligence to not only understand processes, but to actively control them in a future-proof way?

Structured event log data is only part of the reality. Emails, tickets, free text – unstructured data shapes many processes just as much. New methods from data science and AI are tapping into this potential: they explain why deviations occur, predict what will happen next – and automate where decision logic can be repeated.

What you take with you:

  • What data science and AI can do for processes
  • Practical example of a root cause analysis with ML
  • Concrete picture of new possibilities for your processes

Speakers & Moderation

Porträtfoto von Fredrik Moeschlin, Founder und Senior Advisor bei moe & company

Fredrik Moeschlin

Speaker
Fredrik Moeschlin is an advisor and generalist in data science, AI/ML and digitalization with a background in engineering physics and economics. As a former Senior AI & Data Science Manager at the Volvo Group, he has driven data-driven initiatives in predictive maintenance and automated root cause analysis. With moe & company, he now advises companies from data strategy to concrete ML implementation - with a focus on data-driven processes and AI-based applications.
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Astrid Caviezel – Operational Excellence & Business Process Management | Pragmatica AG

Astrid Caviezel

Moderator
Astrid Caviezel has more than 18 years of experience in the financial services sector with a focus on operational excellence, business process management and change leadership. As a certified Lean Six Sigma Black Belt, she has led complex transformation and process optimization projects at AXA, Swiss banks and the Canton of Zurich. At Pragmatica, she advises clients on end-to-end process design, project management and sustainable organizational development.
LinkedIn

Both webinars - a holistic picture

Both webinars stand alone – and unfold their full effect together. Those who attend both will get the full picture: from a data-based understanding of actual processes to future-proof, AI-supported control. Two perspectives, one goal: keeping your processes under control.

Questions about the webinar series or a specific project?

Further topics

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Über welche Services im Bereich Prozess Optimierung & Digitalisierung möchten Sie mehr erfahren?
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