Process Optimisation & Digitalisation
Workflow Optimisation & Process Automation
Are your processes sufficiently supported by systems? Would you like to optimise or expand existing workflows? Or do you want more flexibility to be able to react quickly and easily to changing business conditions and automate decisions? Do legacy systems hinder you in process automation? Or would you like to relieve your employees of simple and repetitive tasks quickly and easily?
We support you on the way to partially or fully automated processes. We are independent of individual solution providers and can therefore find and successfully implement the best solution for your company. From the use of robotics (RPA) to the implementation of comprehensive workflow, case management or business rule management systems.
Digitalisation and automation of claims management process (non-life) via Appway platform
Increase customer satisfaction through immediate performance decision, increase efficiency through maximum automation.
- Definition of the process architecture with focus on media break-free front-to-back integration, maximum automation and dark processing, reusable process modules and rule-based process orchestration
- Definition and support of the technical use cases for the proof of concept of the solution architecture
- Definition of digital, seamless E2E processes from the customer interface to the backend system
- Modelling of processes (BPMN 2.0) and business decisions (DMN 1.1)
- Creation of prototypes in collaboration with UX & UI Design incl. preparation and execution of customer tests in the UX Lab