Third Country Intercept: How secure is your data in the cloud?
Third Country Intercept Risk in the Cloud Information SECURITY Security versus data leakage risk. How secure is your data in the cloud? The issue of security and data protection in the cloud is becoming increasingly complex for companies. One crucial aspect that is often underestimated is the risk of data being leaked by third countries […]
Process management: target achievement or “New Year effect”?
Process management: target achievement or “New Year effect”? PROCESS MANAGEMENT Anything is possible at the beginning of the year. New resolutions and goals are set, motivation is high and the year is still long. But how do you ensure that it is a target achievement and not a “New Year effect”? The “New Year effect” […]
Using artificial intelligence profitably thanks to an effective AI journey
Using artificial intelligence profitably thanks to an effective AI journey FOCUS TOPIC The growing importance of artificial intelligence (AI) in the financial sector opens up opportunities for companies to gain a competitive edge A successful AI journey requires comprehensive specialist expertise from various areas. We combine multi-disciplinary knowledge with over 25 years of consulting experience […]
Market analysis of video consulting for Swiss insurance companies
What is the status of video consulting at the 20 leading Swiss insurance companies? Market analysis There is always room for improvement in video consulting and the upstream and downstream processes. Nevertheless, pioneers can be identified among the insurers. In September and October 2023, we carried out a comprehensive market analysis of video consulting with […]
5 reasons for video consulting: multi-experience puzzle piece
5 reasons for video consulting: multi-experience puzzle piece FOCUS TOPIC The omni-channel approach in insurance and banking sales: video consulting as an important piece of the puzzle for a seamless multi-experience experience Nowadays, it is essential to provide a consistent and personalized customer experience across different sales and communication channels. An effective omni-channel concept allows […]
5 reasons for video consulting: Increasing the efficiency and quality of the consulting process
5 reasons for video consulting: increased efficiency and quality FOCUS TOPIC Benefit from an increase in efficiency and quality in sales thanks to video consulting! Discover the video consulting revolution! In this article, you will learn how companies can make their processes more efficient and optimize the advisory experience for their customers. 1. create an […]
5 reasons for video consulting: Competitive Edge
5 reasons pro video consulting: Competitive Edge FOCUS TOPIC Competitive advantage in the insurance industry through systematic optimization of video consulting skills Increase the trust of your customers and improve your closing rates in digital sales by professionalizing your video consulting skills. Find out what it takes in this article. The coronavirus pandemic has turned […]
GDPR with a “Swiss finish”: What companies need to know about the revised Data Protection Act
GDPR with a “Swiss finish”: What companies need to know about the revised Data Protection Act WHAT YOU NEED TO KNOW NOW The most important changes to the revised DPA at a glance With the adoption of the revised Data Protection Act (rDPA) by parliament in September 2020, the legislative process is complete and the […]
Revision FINMA RS Operational Risks Banks: The most important changes
Revision FINMA RS Operational Risks Banks: The most important changes. Latest news Close the gap On December 13, 2022, FINMA published Circular RS 2023/01 Operational risks and resilience of banks. It comes into force on January 1, 2024 and replaces the previous RS 2008/21. RS 2023/01 also adopts the existing requirements Principles for the Sound […]
Cyber resilience for the European financial market
Cyber resilience for the European financial market DIGITAL FINANCE PACKAGE Competitiveness and innovation for the EU financial sector The Digital Operational Resilience Act, or DORA for short, provides for the introduction of a comprehensive legal framework at EU level. The current draft of the planned EU regulation “on the operational resilience of digital systems in […]