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Project Assessments & Turnaround
Sometimes, an “Outside-In View”, or an external perspective, can be helpful. We quickly identify potentials with you to increase the effectiveness and efficiency of your programs, including alignment with goals, consistent quality assurance, and effective control (time, budget).
It may be necessary to completely restructure a project or program holistically. It is essential to ensure that the necessary management and delivery functions are clearly defined, communicated, and effectively and sustainably executed. The turnaround plan is divided into an ad-hoc and stabilization phase.
Pragmatica has assisted in over 500 projects to identify issues to increase management and delivery maturity and to implement effective measures quickly, efficiently, and sustainably.
Quick Health Check
We quickly identify the essential weaknesses and potentials for your successful project with you. Our assessors are experienced project and program managers themselves and are trained in all common classical and agile methods and approaches.
For a quick health check, we rapidly determine weaknesses and improvement suggestions for the project management disciplines that are crucial for your project success (planning, resource management, skill management, enabling, tracking, risk management, stakeholder management, change management, agile maturity, etc.) through interviews and document review.
Project & Program Maturity Assessment & Turnaround Management
Our comprehensive Project Maturity Assessment is a detailed evaluation of the maturity level of your project/program to ensure effectiveness and efficiency. It analyzes key aspects such as project/program management, team performance, resource management, risk assessment, budget control, and stakeholder communication. It is based on proven project management practices such as PMBoK, PRINCE2, or agile organizational models (SAFe, SCRUM, Less, etc.).
We present and discuss the results with you in precise, reliable reports and presentations. They not only provide insights but also concrete recommendations for improving project/program management maturity.
If desired, we also help you efficiently implement the necessary measures to stabilize and turnaround the project/program successfully.
Training & Coaching
We provide training and coaching for your project and program management team and leaders as needed to ensure that your management team has the necessary skills, methods, and tools for efficient and effective project and program management.
Through targeted training, individual coaching, and continuous feedback mechanisms, the training and coaching contribute to strengthening the self-confidence of team members, expanding their skills, sharpening their understanding of the challenges faced by other team members, and increasing the overall performance of the project management team.
This not only promotes the successful implementation of current projects but also lays the foundation for continuous improvement and professional development in the field of project and program management.
Our Pragmatica experts work closely with you to thoroughly and comprehensively define the mandate. This is crucial for an efficient and targeted analysis.
Starting position & relevant decisions
To enable the most efficient and targeted analysis possible, it is crucial to specify the current deviation of the project from the planning/roadmap and to obtain a clear, shared understanding of relevant decisions already made.
Scope, budget & duration of the assessments
Before we commence the analysis work with you, it is important to establish specific goals, content, available budget, and the maximum duration of the analysis phase, as well as dates/timeframes for presenting recommendations for further actions.
Current Perceptions – Initial Hypotheses
Our specialists will begin by formulating candid initial hypotheses regarding the causes and symptoms of the identified problems and deviations from the plan/roadmap. We are committed to sharing these hypotheses with you openly and at any time during the process.
Contact Person & Interview Planning
To validate our initial hypotheses, targeted interviews are planned with the responsible individuals who can provide the best information on the matter. Taking into account availability, absences, and delegation arrangements, an interview plan is created.
Required documents (Pragmatica Shopping List)
To prepare for the interviews and further substantiate the hypotheses, documents are requested. Our Pragmatica Shopping List, which lists typical artifacts from a variety of conducted assessments, provides a good basis for this.
SELECTED REFERENCES
Success Stories
Project Review / Turnaround Management – Programme of an international stock exchange
Further development and professionalisation of the project management method.
- Analysis of the maturity level in the area of requirement and scope analysis
- Checking the quality and completeness of the requirements documentation
- Analysis of the extent to which the current scope deviates from the originally planned scope
- Report and recommendation of next steps to the Executive Board
Project Review / Turnaround Management – Programme of an international stock exchange
Conducting a project retrospective as part of turnaround management.
- Structured interviews to identify the root causes of the problem
- Identification of the appropriate improvement measures
- Carrying out several health checks to ensure implementation
- Reporting of progress to the Executive Board
Project Review / Turnaround Management – Programme of an international stock exchange
Supporting the activities within the framework of Project Replanning.
- Analysis of the planning method used and the maturity of the procedure
- Review of the planning results
- Support for risk management activitiesReport and recommendation of next steps to the Executive Board
- Report and recommendation of next steps to the Executive Board
Money Market Platform Swiss Exchange
Identify the root causes that led to the postponement of the launch of phase 1 of the go-live of the new Money Market platform, the reduction of the planned scope and the increase in project costs. In addition, the reasons why these deviations from the plan were not identified earlier were identified.
- Open, critical report on the course of the project so far (strengths, risks and potential for optimisation)
- Clear options and fields of action to ensure that the project goals set for the coming project phases are achieved.
- Determining the measures together with those responsible
- Presentation of the final report to key stakeholders
- Handover to project management for correction/elimination of weaknesses
Platform Change Non-Life Insurance
Project review and turnaround and subsequent successful rollout of a new technical front-to-back platform for property & casualty insurance products – From project review, turnaround to rollout of the platform.
- Project Assessment and Turnaround
- Carrying out risk, cost and feasibility analysis
- Turnaround programme and successful rollout for the Swiss non-life business
- Rollout of the new platform
Client Tax Reporting – Swiss Exchange
Fast track project review, turnaround and project management for the realisation of a detailed, regulation-compliant tax report for foreign clients
- Project takeover and successful turnaround (stakeholder, communication, planning and controlling failures)
- Management of the project to implement an IT system for the production and distribution of client-domicile-specific, detailed and regulation-compliant tax reports for foreign clients with assets in Switzerland
- Responsibility for implementing the required IT adjustments within the Swiss core banking systems and interfaces in compliance with cross-border regulations and Swiss banking secrecy
Platform Change Trade Finance Major Swiss Bank
Project review, turnaround and project management for a successful platform change in the area of trade finance and factoring.
- The responsibility of the mandate included an assessment and re-setting of the project portfolio, the evaluation of the business strategy and the development of a framework to support it in the areas of resources, infrastructure, tools, reporting and stakeholder management
- The successful turnaround required close coordination with business, legal and supply management
IT Project Portfolio Swiss Insurance
IT project portfolio review and quality assurance of the most important IT projects in the portfolio.
- Develop a risk-oriented assessment regarding project setup, organisation, planning, controlling, change management and communication
- Review all projects with strategic relevance or massive loss potential
- Proposal and implementation of improvement measures
Platform Change Life & Non-Life Business Swiss Insurance
Fast-track review and turnaround of a European platform programme: The programme aimed to provide a new technical platform “front-to-back” first to the non-life business and later to the life business (European platform approach).
- Intensive review of the programme along clear priorities and development of a recommendation for action for the platform change non-life and life business
- Analysis, documentation and presentation of the recommended action to all stakeholders
- After a comprehensive analysis, the rollout of the platform for the Swiss non-life business was successfully carried out.
Overall programme Swiss Bank
Project reviews for a strategic programme – On time delivery thanks to sustainable improvement of the planning quality of the sub-projects.
- Repeated assessments of 25 project plans of a strategic programme and definition of individual improvement measures
- Coaching of the project leaders to support the methodical project approach
- Training of quality managers to continue the implemented quality assessments
Project review and turnaround management (task force) for a strategically important program
The program aimed at offering customer banks and their customers a new product and service. The project, which received the highest management attention, has been partially agile for 2 years and has not been successful due to high solution complexity, dependencies on software suppliers, and insufficient maturity of the project management approach, including:
- Inadequate planning and management framework
- Unclear understanding of roles and demotivated team
- Lack of funding and imprecise budgeting
- Insufficient competencies and skills for project success
- Lack of unified understanding of the target solution (technical, procedural)
- Identification of weaknesses in project management, resourcing & skills, role allocation, management framework
- Presentation of weaknesses to decision-makers/committees
- Definition of measures to quickly address weaknesses
- Ensuring that measures are effectively implemented according to plan
- Accompaniment by professional change management & coaching
Project and delivery capability assessment for a Europe-wide core insurance platform migration program
An international insurance group aimed to replace country-specific P&C insurance solutions in Europe with a common European core insurance platform:
- The target platform was first introduced as a pilot in Switzerland
- Significant deficiencies in implementing market-specific requirements were evident in acceptance testing and immediately after rollout
- The setup of the delivery organization and program for this European insurance platform exhibited severe weaknesses, and transparency regarding the attainment of the original strategic goals was lacking Adequate approaches for program management were absent to steer program success
- A quick assessment enabled the evaluation of success prospects for a successful rollout within a few weeks, with immediate action items defined and implemented
- Establishing a Project Review Board based on Pragmatica Best Practice subsequently ensured transparency for project governance (i.e., GL Switzerland and COO Europe), thereby achieving adequate program and risk management
- A proposal for a promising organizational setup was presented based on a deep-dive assessment of key delivery units, particularly the Center of Excellence and several subcontractors
- Insights into solution maturity, delivery organization, and resulting risks provided essential groundwork for decisions regarding potential further investments in the platform