Self-services in digital banking

Many banks underestimate the potential of self-services in digital banking – and are therefore missing out on efficiency, customer satisfaction and revenue opportunities. While customers have long expected seamless, cross-channel solutions, offerings often remain fragmented and difficult to access. Our analysis shows where Swiss retail banks currently stand, what gaps exist and how institutions can catch up with best-in-class providers with a clear strategy, better user experience and consistent end-to-end digitalization.
FINMA Risk Monitor 2025

Analysis of the FINMA Risk Monitor 2025. Learn how new enforcement powers, outsourcing risks, and cyber threats affect Swiss banks and financial institutions.
Generative AI

Generative AI increases productivity and opens up new use cases. At the same time, new security risks arise. With governance, training and standards, AI remains secure and compliant.
Switzerland in the crosshairs of foreign intelligence services

The 2025 Situation Report of the Federal Intelligence Service (FIS) speaks a clear language: the threat of espionage activities in Switzerland has reached a new level. Switzerland has remained an attractive operational area for foreign intelligence services for decades. However, according to the latest report, the extent of these activities is not only still high – it is increasing significantly. The FIS explicitly confirms that the activities of the prohibited intelligence service have reached a new level. Companies with a high level of innovation, international networking or central importance for critical infrastructures are particularly affected.
Resilience in our supply chains: How the shifting threatscape demands comprehensive security risk management

Cyberattacks on supply chains are no longer an isolated incident. What began with the recent attack on the widely used baggage management software Muse from Collins Aerospace – which affected airports in London, Berlin, Brussels and Dublin – is part of a threatening development: a series of targeted attacks on critical infrastructures and supply chains in Europe.